Blog Armatis - Outsourcing, operational performance, innovation and human commitment
Featured article
How a Leading Retailer Optimizes the Premium Customer Experience Through Innovation and Omnichannel Strategy
Key Figures 95% service quality across all interactions 100% of mail processed in under 8 days 85% of emails handled within 24...
Armatis Reinvents Itself: A New Identity for a New Era
Armatis Reinvents Itself: A New Identity for a New Era A brand that both reaffirms and asserts itself while reinventing. Yes, Armatis...
Armatis Adopts a New Tagline: Delivering Value, Impact, Now_
Armatis Adopts a New Tagline: Delivering Value, Impact, Now_ For 40 years, we have been transforming brands’ ambitions into concrete, measurable results....
Armatis Polska takes over eSky s Call Center in Bulgaria
eSky Group optimizes operations. Its customer service department in Bulgaria is being handed over to Armatis. Armatis Polska, a leading customer service...
eSky: How customer relations and strategic outsourcing drive global travel success
An Interview with Ewelina Kołodziej-Tyczka In a recent strategic move, eSky Group has optimized its customer service operations by transitioning the management...
No human side, no salvation: customer relations in the face of changes in tourism
Didier Rus, Market Director, Armatis How do you analyse the current evolution of tourism? A sector that’s been battered by successive crises...
Beyond HRIS: exploiting HR Data is no longer an option!
Data connected with Human Resources is still an underexploited treasure trove, despite the technological and digital means available. These days, companies hold...
