Middle & Back Office
Streamline and secure your analysis, control, and management operations while boosting the efficiency of your business processes
We act as the interface between your front-office teams and your back-office management functions, handling all or part of your processing operations: analysis, control, data entry, or management of customer, partner, or supplier processes.
Your business challenges, our priorities
Middle & Back Office activities demand rigor, seamlessness, and expertise. Here are the challenges we help you address every day:
Maintain high performance in the management of complex processes.
Ensure regulatory compliance and the security of sensitive data.
Increase efficiency in every task through clear methodology and performance indicators.
Reduce costs and turnaround times while enhancing customer satisfaction
Implement intelligent automation.
Manage workflows with clear visualization of workload (stock & flow).
Train and maintain specific skills aligned with your operations.
A customized approach to manage and automate your processes
Process pre-audit
to launch automation on a solid foundation.
Tailored sourcing and training
Open platform and management tools
to monitor your workflows and KPIs with full transparency.
What truly sets us apar
Audit and design
A business process audit to identify improvement levers.
Differentiated management
A management model integrating both flow and stock perspectives, essential for back-office operations.
Advanced management tools
Real-time dashboards and indicators to maintain control and act quickly on your back-office flows.
SquAire automation
Our suite of no-code AI agents to automate, assist, and secure processes without technical complexity.
Real-time dashboards and indicators
From the very start of operations, a variety of solutions are available. To keep you in control and enable quick action on your back-office flows.
A service that is human, technological, and responsible
Enhanced compliance & security
Continuous skills development
Responsible & ethical AI automation
Human + tech synergy
Our clients case studies
Comment réussir l’externalisation de la Relation Client Banque par BNP Personal Finance ?
Comment un leader du retail optimise l’expérience client premium grâce à l’innovation et à l’omnichannel
Concrete results for your business
Cost reduction
Time savings
Efficiency
Customer knowledge
Security
Compliance
Employee retention
Customer loyalty
Ready to transform your operations?
Entrust us with your Back & Middle Office challenges to gain in performance, compliance, and efficiency. Our experts support you with customized solutions.
