Armatis Awarded EcoVadis Gold Medal for Outstanding CSR Performance

Armatis renews its EcoVadis Gold rating with a score of 76/100, ranking in the top 5% of companies worldwide for CSR performance in ethics, environment, and social impact.
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Armatis is proud to have been awarded the Gold level by the CSR rating platform EcoVadis, with a score of 76/100, marking a 5-point improvement over 2023. This places Armatis among the top 5% of the most responsible companies evaluated globally.

The EcoVadis Gold Medal is a prestigious recognition granted by the internationally renowned Corporate Social Responsibility (CSR) rating agency. It rewards companies that demonstrate exemplary commitment across 21 criteria and international sustainability standards, grouped into four key themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement.

A Holistic Commitment to CSR

Armatis stood out for its comprehensive CSR strategy:

  • Ethics: Through a strong ethical framework, including strict anti-corruption policies, due diligence and certification processes, responsible procurement practices with social and environmental clauses, and a global supplier diversity program.
  • Social Responsibility: With inclusive policies on health, safety, and human rights, clear objectives for diversity and employee well-being, social certifications, and initiatives promoting the inclusion of employees with disabilities.
  • Environmental Impact: By implementing advanced waste management policies, reducing energy consumption, adhering to climate commitments, and raising employee awareness on environmental issues.

David Gillaux, Chairman and CEO of Armatis, stated:
“Renewing our EcoVadis Gold rating is a major milestone for Armatis as we continue to invest in our CSR strategy. We’ve set ambitious goals to make a meaningful impact on society and the environment. This recognition also highlights our long-standing commitment to responsible business practices, continuous innovation, and our ambition to be a trusted partner in sustainability and transition.”

Tiphaine Trouessard, CSR & Compliance Officer, added:
“We are extremely proud to renew our EcoVadis Gold certification with a significantly improved score. This achievement reflects the collective efforts of our teams, partners, and collaborators, whom we sincerely thank for their dedication. It’s a strong encouragement to keep innovating and improving our sustainability performance across all areas of our business.”

About EcoVadis

EcoVadis provides a comprehensive Corporate Social Responsibility (CSR) assessment service. Its ratings cover a wide range of non-financial management systems, focusing on key themes such as Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. Each company is evaluated based on issues relevant to its size, location, and industry.

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Armatis is a European specialist in customer relations and business process outsourcing (BPO), operating across multiple continents with thousands of employees serving companies of all sizes and sectors. The company designs and manages end-to-end customer service operations: multichannel contact centres, complaints handling, technical support, back-office and digitised processes. Backed by integrated technology infrastructure and the ability to adapt to any sectoral and regulatory context, Armatis helps its clients combine operational performance, quality of experience and cost control, wherever they need it.

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