Trust & Safety: outsourced moderation, fraud prevention and compliance
Secure your digital environment to guarantee trust and peace of mind at every interaction.
Protect your brand against regulatory, fraud and reputational risks. Armatis combines human expertise, advanced technologies and quality steering to secure your onboarding journeys, control your risks and turn compliance into a lasting performance lever.
Your business challenges, our priorities
In a connected world where every interaction can impact your brand, trust is a strategic pillar. Fraud risks, inappropriate content and compliance failures can have a direct impact on your reputation, your revenue and your regulatory exposure. Here are the issues we help you tackle every day.
Content moderation
Inappropriate content published on your platforms, whether reported or not, exposes your brand to immediate reputational risks. Armatis deploys moderation teams trained on your editorial and community guidelines, able to handle high volumes with rigour and consistency, in compliance with the regulatory framework applicable to your sector.
Fraud prevention
Securing your customers’ access to their personal accounts and identifying unusual activity across your digital infrastructure is a growing challenge, whatever your size. Armatis structures fraud detection and handling setups, combining human analysis with partner technology tools, to reduce your exposure without degrading the customer experience.
Customer identification: KYC and KYB
Industrialising and securing your onboarding operations in a regulated environment is a major operational challenge, particularly in banking, insurance and financial services. Armatis operates structured KYC (Know Your Customer) and KYB (Know Your Business) processes, with certified teams and tools for document collection and automated analysis.
Compliance and ethical data management
The trust of your customers and partners also relies on how you manage their data. Armatis builds GDPR requirements and sector standards into every Trust & Safety setup, to guarantee ethical, rigorous and auditable data management at every step of the customer journey.
Why entrust your Trust & Safety setup to Armatis?
An integrated approach that combines operational expertise, certified technology partnerships and continuous quality steering.
Certified KYC and KYB processes
Armatis professionalises your customer identification operations through structured processes and certified teams. A digitalised knowledge base speeds up skills development and guarantees consistency of handling, even on high volumes or during periods of increased load.
Document collection and automated analysis technologies
Armatis relies on partner tools for document collection and automated analysis to speed up verifications, reduce processing errors and maximise control at every step of the onboarding journey.
Digital and consulting teams
Beyond operations, our consulting teams support the design of secure and seamless journeys, identifying friction points, compliance risks and optimisation opportunities within your existing Trust & Safety setups.
Technology partnerships and mobile SDKs
Armatis relies on recognised technology partnerships, including mobile SDK solutions, to strengthen trust across customer journeys and secure remote verifications.
A permanent and periodic audit setup
The quality of a Trust & Safety setup cannot be maintained without oversight. Armatis deploys permanent and periodic audits to ensure the security of operations, the compliance of processes and the performance of teams over time.
Commitment, compliance and transparency
An ethical approach to security
We ensure the protection of data and individuals within a framework that is respectful, smooth and compliant with sector practices. Every Trust & Safety setup is designed to be both rigorous on compliance and transparent for end users.
Quality measured continuously
Real time monitoring, regular audits and structured reporting: you have full visibility on the performance of your outsourced Trust & Safety setup, with clear indicators on volumes handled, detection rates and processing times.
Certified and innovative partnerships
Armatis collaborates with recognised technology players to strengthen the robustness and agility of your security setups. These partnerships are selected for their level of certification, their integration capability and their relevance to your sector’s challenges.
Regulatory anticipation
Regulations governing compliance, data protection and fraud prevention are constantly evolving. Armatis maintains continuous regulatory monitoring and builds legal developments into its processes, so your setups stay compliant with no extra effort on your part.
Our successes in action
What you gain
Reduced risks
Structured moderation, fraud detection and KYC/KYB compliance setups to reduce your exposure to regulatory and reputational risks.
Enhanced image
Rigorous and ethical management of your content and data that strengthens the trust of your customers, users and partners.
Increased productivity
Standardised processes, automated analysis tools and trained teams able to handle high volumes with no drop in quality.
Certified teams
Advisors trained and certified on KYC, KYB processes and the regulatory requirements of your sector, operational quickly.
Strengthened trust
A secure, compliant and transparent digital ecosystem that turns compliance into a competitive advantage and a loyalty driver.
Ongoing compliance
Built in regulatory monitoring and regular audits so your Trust & Safety setups stay up to date, with no extra workload for your teams.
Vos questions sur l'externalisation du Trust & Safety
What is outsourced Trust & Safety?
Trust & Safety covers the full range of operations designed to secure a digital environment: content moderation, fraud detection, identity verification (KYC/KYB) and regulatory compliance. Outsourcing these operations to a specialised provider gives you access to specialist expertise, certified technologies and proven processes, without the cost and delay of an in house deployment.
What are KYC and KYB, and why outsource them?
KYC (Know Your Customer) refers to identity verification processes for individual customers. KYB (Know Your Business) covers the verification of business customers and their representatives. These processes are mandatory in regulated sectors such as banking, insurance and financial services. Outsourcing them helps industrialise verifications, reduce onboarding times and guarantee regulatory compliance at scale.
How does outsourced content moderation work?
Armatis deploys moderation teams trained on your editorial and community guidelines, able to handle content in several languages and across several channels. Moderators rely on a digitalised knowledge base and clear escalation processes to guarantee consistency and responsiveness, even on high volumes.
How does Armatis protect the data handled in Trust & Safety operations?
Every Trust & Safety setup is designed in compliance with GDPR and applicable sector standards. Data is processed in secure environments, with controlled access and regular audit procedures. Armatis also relies on certified technology partners to guarantee the security of processing at every step.
In which sectors does Armatis operate Trust & Safety operations?
Put trust at the heart of your strategy
Securing your journeys is far more than an obligation: it is a driver of loyalty, efficiency and differentiation. Our Trust & Safety solutions turn compliance into a competitive advantage.
