Armatis Poland on the list of 300 Best Employers according to Forbes!

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Poland’s Best Employers 2021 is “a list of 300 companies that outstanding achievements in the field of HR have been honored with the title of The Best Employer.”

This is the first edition of the ranking organized by Forbes Poland. The list was prepared with the help of Statistica company and the survey lasted from September to October 2020.

The organizers used as a basis a list of approximately 1,800 employers who employ over 250 employees in Poland.

Over 10,000 people took part in the survey, respondents anonymously answered questions about direct recommendation (i.e. readiness to recommend their employer to others) and indirect recommendation, i.e. readiness to recommend other employers in the industry.

In addition, aspects such as promotion opportunities, atmosphere, salary and working conditions were also assessed. The results of the research were independent, employers could not apply for this study themselves.

In total, over 160,000 individual employee assessments were collected.

“We are very glad with this achievement, especially because the ranking was created on the basis of employees’ opinions,” says Krzysztof Lewiński, Managing Director of Armatis Poland. “The result confirms that our strategy and values that we follow every day bring results and are appreciated by our employees. We are glad that we are systematically changing the image of the Contact Center industry and we hope that more companies from this sector will join us in the next ranking. “

“We are very glad that our employees are great ambassadors of Armatis Poland! Thank you!”

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Armatis is a European specialist in customer relations and business process outsourcing (BPO), operating across multiple continents with thousands of employees serving companies of all sizes and sectors. The company designs and manages end-to-end customer service operations: multichannel contact centres, complaints handling, technical support, back-office and digitised processes. Backed by integrated technology infrastructure and the ability to adapt to any sectoral and regulatory context, Armatis helps its clients combine operational performance, quality of experience and cost control, wherever they need it.

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