Armatis Polska takes over eSky s Call Center in Bulgaria
eSky Group optimizes operations. Its customer service department in Bulgaria is being handed over to Armatis. Armatis Polska, a leading customer service and sales outsourcer in Europe, has taken over the customer service department of the Polish eSky Group in Bulgaria. This is a result of eSky’s decision to switch its management model and entrust […]
eSky: How customer relations and strategic outsourcing drive global travel success
An Interview with Ewelina Kołodziej-Tyczka In a recent strategic move, eSky Group has optimized its customer service operations by transitioning the management of its Bulgarian call center to Armatis Polska. This decision reflects eSky’s broader strategy to streamline its focus on core business activities while ensuring the continued high-quality service that customers expect. Armatis, which […]
