ESCDA 2026 Customer Service Awards: Armatis Clients Excel: ENGIE, TotalEnergies, Carrefour Winners
Share on Once again, several Armatis-supported clients have been honored at the 2026 Customer Service of the Year Awards (ESCDA). This recognition highlights their ongoing commitment to delivering outstanding customer experiences. ENGIE: Double winner in consumer and professional categoriesENGIE excelled in two categories. This strong recognition reflects team dedication and a strategy focused on impeccable […]
Armatis announces the appointment of Martin Dufourcq as CEO of Armatis Technology
Share: Photo © Edouard Jacquinet Armatis, a French pioneer in customer experience, has announced the appointment of Martin Dufourcq as Chief Executive Officer of Armatis Technology, the Group’s new subsidiary dedicated to technology solutions for customer relations. After joining the Group’s Management Board in June 2024 to oversee Strategy and Solutions, Martin Dufourcq will now […]
Armatis announces the appointment of Imen Ben Hassine Salloum as Performance Director
Share: Armatis, a French pioneer in customer experience, has announced the appointment of Imen Ben Hassine Salloum as Performance Director. With a strong background and extensive experience in customer relations, Imen Ben Hassine Salloum has held many operational roles, giving her a comprehensive understanding of the customer relationship value chain before moving to strategic responsibilities, […]
Armatis Awarded EcoVadis Gold Medal for Outstanding CSR Performance
Armatis renews its EcoVadis Gold rating with a score of 76/100, ranking in the top 5% of companies worldwide for CSR performance in ethics, environment, and social impact.
Armatis Begins a New Chapter with a New Headquarters in Paris
Armatis, a leader in outsourced customer experience, has inaugurated its new headquarters in Paris’s 16th arrondissement. This move reflects the company’s ambition to foster innovation, collaboration, and inclusion, while supporting its strategic transformation in 2025.
Armatis Adopts a New Tagline: Delivering Value, Impact, Now_
Armatis Adopts a New Tagline: Delivering Value, Impact, Now_ For 40 years, we have been transforming brands’ ambitions into concrete, measurable results. At Armatis, we have always placed our clients at the heart of our DNA, convinced that they are a company’s most strategic asset. Our previous tagline, “Your Customer First,” reflected this passion for […]
No human side, no salvation: customer relations in the face of changes in tourism
Didier Rus, Market Director, Armatis How do you analyse the current evolution of tourism? A sector that’s been battered by successive crises is now on the road to recovery. Although some people forecast a return to normality in 2024, the situation has actually stabilised much more quickly. The reopening of numerous destinations, intensification of exchanges […]
UN Women joins forces with Armatis for its end-of-year fundraising campaign
The UN Women France association and Armatis have signed a bro-bono service sponsorship convention on skills sponsorship. “Supporting UN Women’ actions on behalf of gender equality and against violence to women is very much in keeping with the awareness-raising and information actions that we’ve already implemented through our Diversity, Inclusion and Prevention Committee. So it’s […]
Armatis announces a partnership with UN Women France
This pro-bono partnership is in support of a fundraising campaign to the benefit of UN Women France Paris, 9 January 2023 – UN Women France and Armatis have signed a bro-bono service sponsorship convention on skills sponsorship Armatis, a major French Group specialising in outsourced customer relations, has been chosen as partner for the conduct […]
Customer relations: Armatis opens its second site in Tunisia
Tunis/Paris, 15 December 2022 – The Armatis Group, a specialist in outsourcing of customer relations since 1989, is continuing its growth and has announced the opening of a second site in Tunis. The top-quality 3500-m² site is provided with 450 workstations and currently has 360 employees. It complements the Group’s overall activity by diversifying its […]
