How do you integrate advisors’ multi-skills into a digital environment?
A look back at the speech made by Armatis’ Partnership Director, Elvira Cekovic, on the occasion of the Pépite Café organised by AMARC in collaboration with NICE. Elvira took the opportunity to share her strategic experiences in setup of efficient organisations between employees’ specialisations and versatility. Consumers’ habits have evolved and these days customers prioritise […]
Millennials and the customer experience: digital or nothing!
Zoomers, millennials, digital natives… all terms that refer to the new ultra-connected generations well-versed in online commerce and digital interactions. France estimates its millennials (or Gen Y), born between 1980 and 2000, to number over 13 million. They represent strong potential for companies but also a daunting challenge. These millennials, and the Gen Z that […]
