E-commerce: Anticipate seasonal peaks without compromising service quality
Seasonal peaks don’t happen by chance. Between anticipation, tools, training, and agility, discover how preparation—and the right partner—can turn pressure into sustainable performance. Share: The holiday rush, summer sales, Black Friday, back-to-school season… Every year, these key moments shape the e-commerce calendar. And every year, they bring the same challenge: how to handle massive increases […]
Customer Experience: Is AI the Only Thing That Matters?
The start of a new year is always a good time for reflection and forward thinking. One of the key promises of 2024 has largely been fulfilled: the widespread experimentation with AI in everyday business operations—for both customers and employees. This has been a time to explore, form opinions, and even undergo significant transformation. In […]
