How to organize your customer service in summer: A complete guide
5 tips for maintaining service quality while supporting your teams | optimizing customer service during the summer season Share Seasonal activity spikes, and consistently high customer expectations, maintaining optimal service levels requires careful planning. Reading this in the middle of summer? No worries! While some tips require advance preparation, many solutions can be implemented immediately […]
Armatis wins the Outsourcing Stars 2020 award!
Outsourcing Stars is a non-commercial contest in Poland for the Modern Business Services sector. It is organized by the ProProgressio Foundation and aims to distinguish the best and fastest growing organizations in the sector. The awards gala took place on June 24 at the Elektrownia Powiśle in Warsaw. Armatis won in the CALL CONTACT CENTER […]