Customer Relations: Training and Supporting Teams During Peak Season
Peak season is the ultimate stress test for customer service centers, where rapid training and team well-being become the keys to delivering an exceptional customer experience under intense pressure. Share on Black Friday. Christmas. The sales. For retail and e-commerce, these are the “moments of truth.” In just a few weeks, brands generate a huge part […]
Armatis and the Sustainable Development Goals: Interview with Tiphaine Trouessard, CSR & Compliance Officer
Partager : Chaque année, le 25 septembre est l’occasion de célébrer l’anniversaire des Objectifs de Développement Durable (ODD), adoptés par l’ONU en 2015 pour répondre aux grands défis sociaux, environnementaux et économiques d’ici 2030. Chez Armatis, ces objectifs sont au cœur de notre stratégie RSE. Signataire du Pacte Mondial des Nations Unies depuis 2007, nous […]
Pink October : Armatis Takes a Stand Against Breast Cancer
Every October, the world comes together for Pink October — Breast Cancer Awareness Month. Launched in 1994 in the United States, this global movement emphasizes the vital importance of early detection and prevention in the fight against breast cancer. Share: Across Europe, breast cancer remains the most commonly diagnosed cancer among women, with nearly 525,000 new […]
Armatis Launches Armatis Technology, Its Dedicated Subsidiary for Customer Experience Technology Solutions
Share: Armatis, a French pioneer in customer experience, today announces the creation of Armatis Technology, a new subsidiary focused on designing, developing, marketing, and operating innovative technology solutions that enhance the customer experience. Since early September, Armatis Technology has brought together all of the group’s technological expertise to offer a comprehensive portfolio—from custom tool development […]
How a Leading Real Estate Company Successfully Outsourced Its Customer Service for the First Time
Discover how a real estate leader successfully outsourced its customer service for the first time while ensuring premium, fast service.
