Armatis announces a partnership with UN Women France
This pro-bono partnership is in support of a fundraising campaign to the benefit of UN Women France Paris, 9 January 2023 – UN Women France and Armatis have signed a bro-bono service sponsorship convention on skills sponsorship Armatis, a major French Group specialising in outsourced customer relations, has been chosen as partner for the conduct […]
How does BNP Personal Finance successfully outsource its Bank Customer Relations?
Delphine Seguy, Head of Outsourced Customer Relations activities for BNPPF’s Private Client Business Management, shares her outsourcing experience, explaining her vision and best practices. What are the specifics of Customer Relations in the banking sector? Delphine Seguy : The banking sector is complex: sensitive, ultra regulated and highly competitive. It’s also undergoing many changes. As […]
