Find out how to boost your employees’ performances and engagement with SODA and Link Me Up, the social network by Armatis!
39 M Social Media Users in France in January 2020.
Used for making recommendations, marketing practices, exchanges of opinions, advice, recruitment and community training, social networks play a predominant role in our professional and personal lives.
They have even become essential within companies, revolutionising internal communication, accelerating collaboration between employees and enabling significant improvement of efficacy and engagement.
An agile digital workplace for digital natives!
77% of companies emphasise that digital technology is a determining factor in their annual growth
Corporate life is changing in the current context: these days, the work environment is hybrid, mixing mobility, telework and onsite presence.
Companies have to become agile in order to deal with all these changes, while also paying special attention to the concept of employee experience, which directly affects performance and competitiveness.
The digital world and social networks are omnipresent in the daily lives of our employees (generations X, Y and Z). They want to live in communities, have instant access to the company’s ecosystem, and interact with each other via simple, high-performance digital solutions. The engagement, gamification and retention of these ultra-connected generations now involve new approaches and experiences.
SODA is at the very heart of Armatis’ Social & Digital ecosystem.
SODA: when digital innovation brings together employee experience & organisational agility!
SODA is a digital social solution thought up and designed by its users on the principles of gamification. It addresses such concrete problems as remote collaboration / socialisation, maximisation of talents, engagement and, consequently, performance.
It’s a highly innovative solution that has taken on a much broader dimension than the initial concept of production facilitation. Created in 2015 and rolled out in 2016 by 4 Armatis employees, the platform now has over 2,200 daily users.
“When we embarked on the SODA adventure in 2015, we wanted to create a digital solution that fostered operational autonomy, interactivity between teams, and engagement. Our objective was to provide an incomparable employee experience. The solution really took off, and these days it’s above all a state of mind, almost a life-style brand for Armatis’ employees. It’s the best possible reward for Team Soda’s engagement, the best KPI!”, explain Mehdi Mazeas, one of SODA’s creators.
In order to win over its users, SODA’s creators drew inspiration from the new generation of employees’ expectations, making the connection between functional and emotional and internal and external aspects of life at Armatis.
Secure and simple to use, SODA also improves agility by bringing together all the digital tools required for each activity; it fosters communication and addresses issues of organisational transversality:
- Monitoring and improvement of performance: real-time reproduction of business results and quality levels on personalised tables for each function. And as for managers, they can check results and performances in real time. The tool also integrates a calculation module enabling employees to estimate their pay levels, which vary each month depending on performance.
- Continuing training: a wide range of training modules is accessible to improve employees’ sectoral and professional knowledge.
- Experience sharing between employees: practical exchanges on such subjects as management of complex cases, for example, or the making of a major sale. With a wealth of such experiences to draw on, the tool has become a real knowledge database to which advisors can refer when in difficulty. The most relevant experience feedback is also sent to customers with a view to improving the customer journey.
- Challenge facilitation: monitoring of employees’ performance, dedicated TV system, creation of avatars that evolve in line with the tool’s rate of use, cumulation of virtual currency that can be converted into Armatis Goodies or client brand products (telephones, cameras, etc.).
- Digital companion: Weezy, a robot provided with artificial intelligence and connected to SODA, which gives yet more momentum to performance facilitation.
“SODA acts as a real business and HR performance booster! In its very first year, we were able to measure significant improvements: +20% sales, staff turnover close to 0 and a presenteeism rate of over 98%! By being connected to SODA, each employee becomes an actor in their profession, fully invested in their daily missions”, asserts Julien Rolando, one of SODA’s creators.
Conclusion
By combining employee experience, business issues regarding customer relations and technology, SODA and Link Me Up have met the challenge of making work more collaborative and exciting while improving performances:
- Enhancement of employees’ sense of belonging and involvement through creation of communities by activity / brand
- Instigation of a caring, collaborative crosscutting management that empowers employees and makes them actors in their own success: “Employee First”
- “Customer First” culture via immersion in our partners’ world and sharing of customer insights and successes
- Stimulation of collective intelligence and innovation: multisite, multi-territory challenges, experience sharing, easy access to information, worksheets, Chat, etc.
- Fluidisation of circulation of information on the company and its departments.
Want to know more about SODA?
