On average, across marketplace operational management.
To support your sellers and buyers across the world.
To efficiently onboard new sellers onto your marketplace.
Handled during commercial peaks: sales, Black Friday, seller acquisition campaigns.
Coordinating hundreds of merchants and thousands of buyers requires constant responsiveness. An unresolved issue does not just cost you one sale: it undermines trust across your entire ecosystem.
The challenge: A well-supported seller is an active seller. Active sellers mean a richer, more attractive catalogue, and a marketplace that thrives.
The challenge: A poorly handled dispute can cost you two customers at once: the disappointed buyer and the frustrated seller.
The challenge: Delivering a consistent experience for sellers and buyers, while keeping operations lean and efficient.
The challenge: Compliance is a permanent risk you cannot afford to overlook due to lack of resources.
The challenge: Convincing key sellers to maintain and animate a rich, essential offering on your marketplace.
The challenge: Every minute of delay during a peak is a sale going to a more reactive competitor.
These challenges are ones we know inside out. And we know how to turn them into competitive advantages for your marketplace.
Hiring takes time. Training too. That is why we have built 6 operational pillars, tested and validated by Europe’s largest marketplaces.
Turn your marketplace into a high-performing, reliable, scalable ecosystem. Let’s talk, no commitment required.
Successful marketplaces do not try to handle everything in-house. They delegate their operational complexity to specialists, so they can stay focused on what matters: their product and their strategy.
30 years of experience serving retail and e-commerce leaders.
Multi-vendor management, dispute handling, peak activity… These barriers to your growth can become a thing of the past. Let’s talk through your challenges. No commitment, no sales jargon.
Armatis manages the full operational cycle of your marketplace: seller onboarding and activation, offer and product listing moderation, buyer/seller dispute management, and omnichannel customer support.
Armatis operates across all types of marketplaces: large generalist platforms, sector-specific marketplaces, and proprietary marketplaces developed in-house by our clients.
Our teams are sized ahead of critical periods to absorb volumes without any service disruption. You have no recruitment or training to manage: Armatis takes care of it all.
Outsourcing with Armatis means reducing fixed costs, gaining immediate access to expert teams, and staying focused on the growth of your platform. We handle the operations so you can concentrate on what matters most.
Join the leaders who trust our multilingual and technological expertise.
